Build scalable processes for customer on-boarding and post sales success
Track and manage all implementation projects with our mid-market enterprise customers for
Develop healthy customer relationships through proactive support and cadence based follow ups
Quantify product feedback and brief executives to drive software and hardware engineering to better
Advocate for mid-market customers through deep understanding of their use cases and needs
Lead Quarterly Business Reviews and customer check-ins to ensure our existing customers are getting

🎯 Requirements

Strong knowledge or previous experience supporting customers in the SLED industries (Public Safety
Ability to travel 25+% of the time.
Ability to obtain Part 107 certificate.

🎁 Benefits

Compensation: base salary $120,000 - $160,000 with stock options and benefits; relocation

🚚 Relocation support

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