5+ years’ experience in account management, customer success, or related roles
Bachelor’s degree preferred, technical degrees encouraged
Intermediate IT concepts: Windows/Mac, cloud, networking, monitoring
Ability to handle unfamiliar situations, de-escalate issues, and enable client success
Experience creating success plans aligned with customer objectives
Comfort in a fast-paced, growth-focused environment; travel 1-2 times/quarter

🎁 Benefits

Inclusive culture with focus on performance and recognition
Hybrid work options and global Centers of Energy
Equal opportunity employer and supportive environment

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