Customer Success Manager - France

📋 Description

• Be the face of Insider One to clients; bridge needs with our tech.
• Help clients map their goals to our features and products.
• Ensure clients use our technology to receive world-class service.
• Monitor and facilitate the customer's adoption of our tech.
• Collaborate with engineers and product specialists to provide tech support when needed.
• Develop and maintain key account plans to boost client value.

🎯 Requirements

• Experience in customer-facing roles (CS, acct mgmt, or consulting) with exec relationships.
• Strong English and French communication, oral and written.
• Self-motivated, tech-savvy with a problem-solving mindset.
• Care for clients; strong time management and attention to detail.
• Passion for testing, measuring, and improving outreach.
• Able to thrive in a fast-paced startup environment.

🎁 Benefits

• Diverse global team with 50+ nationalities.
• Internal trainings on AI basics, coding, languages, and personal development.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• ESOP share ownership eligibility.
• Referral bonuses and team-building events year-round.
• Community volunteering and social impact projects.