Customer Success Manager - French Speaker

📋 Description

• Support a portfolio of French and UK clients to maximize value from Adthena.
• Drive onboarding, best-practice guidance, and bespoke solutions.
• Own retention and engagement; identify renewals and expansion opportunities.
• Collaborate with Account Managers to align on strategy and outcomes.
• Work remotely in the UK or EU with a London hybrid option.

🎯 Requirements

• Native French speaker with strong English.
• 2+ years in client-facing CS, AM, or Client Services.
• Strong stakeholder management, comfortable with C-level.
• Solid understanding of the digital marketing landscape, incl. paid search.
• Strong analytical skills—able to translate data into insights.
• SaaS background is a plus.

🎁 Benefits

• Strong culture with high eNPS and frequent feedback.
• Award-winning product and industry recognition.
• Remote-first policy with London, Austin, and Sydney geohubs.
• Flexible work with autonomy over your day.
• Pension & 401(k) options available from day one.
• Home office stipend and welcome merch.