Panoptyc

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Customer Success Manager - Growth

Customer Support

Added

4 minutes ago

Location

🌍 Worldwide

Type

Full time

Salary

Salary not provided

Related skills

crm growth customer success relationship management renewals

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Onboard and enable Growth customers for Panoptyc.
Drive product adoption, usage, and retention metrics.
Collaborate with Growth team to identify upsell opportunities.
Coordinate with cross-functional teams to resolve issues.
Represent customer voice in product decisions.
Maintain strong customer relationships in a remote setup.

🎯 Requirements

2+ years in customer success or account management.
Excellent communication and relationship-building skills.
Experience with CRM tools and lifecycle management.
Ability to work autonomously in a remote environment.
Fluency in Portuguese and/or English; Brazilian market experience a plus.

🎁 Benefits

Remote-first role with flexible scheduling.
Collaborative, fast-growing team.
Opportunities for growth and advancement.

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