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Customer Success Manager - Mexico

Customer Support

Added

3 minutes ago

Location

🇲🇽 Mexico

Type

Full time

Salary

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Related skills

salesforce salesloft english metabase gong

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📋 Description

Manage a large portfolio of 120+ customers across lifecycle
Engage with at-risk segments to maximize product adoption
Mitigate churn and drive revenue retention
Provide feedback to cross-functional teams to shape product
Aim to turn customers into brand ambassadors and drive growth

🎯 Requirements

2+ years in Customer Success or Account Management
Experience with CS tools: Salesforce, SalesLoft, TalkDesk, Gong, Loom, Metabase
Background in B2B2C, ideally in food/hospitality tech
Strong growth mindset and continuous development
Fluent in English (reading, writing, speaking)
Bonus: restaurant industry experience

🎁 Benefits

Base salary $35k-$40k USD (local equivalent)
Comprehensive health coverage
Remote-first, unlimited PTO, other perks

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