Build relationships with assigned customers and delight them with a positive attitude.
Help customers leverage Pearl’s tools and find value in services.
Educate customers on Pearl’s provider-focused product offerings.
Perform basic to intermediate troubleshooting for Pearl products.
Maintain and expand technical product knowledge to stay proficient.
Collaborate with Sales, Support, Billing, and other teams to ensure a great customer experience and

🎯 Requirements

2-3 years customer success or solutions consulting experience
2+ years experience with dental practices
Ability to read 2D dental radiography
Ability to work in a fast-paced environment
Ability to multi-task and manage multiple tasks
Excellent written and verbal communication

🎁 Benefits

Competitive compensation and benefits
Professional development and training opportunities
Flexible, uncapped PTO
Remote work

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