Customer Success Specialist

📋 Description

• Lead project delivery, growth, adoption, and roadmap to maximize customer outcomes for key accounts.
• Coordinate with consultants and internal teams to support customer lifecycle and success.
• Apply agile practices to scope, design, and execute projects for large Connected Planning solutions.
• Collaborate with sales and product teams to drive adoption and ongoing value realization.
• Act as the primary technical point of contact for customers, delivering training, deployment

🎯 Requirements

• 3+ years of business consulting or system implementation experience. Experience with
• Experience leading advisory or consulting engagements for enterprise Japanese customers.
• Strong ability to understand and translate customer business processes and optimize outcomes.
• Deep expertise in planning and modeling disciplines, especially in supply chain, finance, or sales
• Extensive data integration knowledge (inbound/outbound) and willingness to travel as needed.

🎁 Benefits

• Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) and an inclusive culture.
• Values-based environment with opportunities for growth and development.
• Cross-functional collaboration with sales and product teams.