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Customer Success Specialist

Customer Support

Added

4 days ago

Location

🇮🇳 Bengaluru

Type

Full time

Salary

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Related skills

crm customer support account management customer success saas

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Respond to dealer inquiries promptly, resolve blockers without escalation
Deliver training to dealer contacts, aligned to product modules
Update CVP after interactions, log activity and outcomes
Attend CVRs in supporting role, provide account context
Monitor account health and provide weekly digests
Collaborate within segment mini-team for coverage continuity

🎯 Requirements

Excellent spoken and written English
1 to 5 years in customer success or support
SaaS or software environment preferred
Strong organizational instincts
Read usage/adoption reports, summarize signals
Proficiency with Zoom, Teams, Slack, CRM

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