Customer Support Advocate (Portuguese Speaking)

📋 Description

• Customer-obsessed support for Clients, Taskers, and Partners
• Provide seamless, exceptional experiences with urgency and care
• Champion customer satisfaction and maintain a customer-centric approach
• Collaborate with cross-functional teams to resolve issues
• Represent Taskrabbit values in every interaction

🎯 Requirements

• Minimum of 1 year of experience in a customer service role
• Fluency in English and Portuguese is required
• Exceptional problem-solving skills and ability to resolve complex issues
• Strong ownership and disciplined curiosity
• Empathetic communication, clear written and verbal skills
• Detail-oriented with ability to manage multiple channels (email, chat, messaging, phone)

🎁 Benefits

• Hybrid company with flexibility and in-person connection
• Supportive, diverse culture with opportunities to grow
• Comprehensive benefits; varies by country of employment