Added
21 hours ago
Location
Type
Full time
Salary
Salary not provided
Save Job

Related skills

fintech sql knowledge base sla l1 support

📋 Description

  • Handle incoming L1 support requests
  • Ensure SLA compliance and timely communication
  • Provide quick, clear, and professional feedback to clients
  • Monitor recurring questions and improve the knowledge base

🎯 Requirements

  • Bachelor’s or Master’s degree, completed or underway
  • Strong analytical skills
  • Ability to prioritize tasks and manage multiple requests
  • English proficiency at Upper-Intermediate level or higher
  • Basic knowledge of SQL
  • Previous experience in customer support

🎁 Benefits

  • 30+ days off and unlimited sick leave
  • Free office meals and daily lunches
  • Health coverage
  • Apple gear to keep you productive
  • Learning budget for courses and conferences
Apply on employer's website
This employer gathers applications via their own applicant tracking system.
You will be redirected to an external application form.
Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Activate JobCopilot

Related Customer Support Jobs

See more Customer Support jobs →