Customer Support Associate – Polish 6 English | Telecom Project

Added
2 hours ago
Location
Type
Full time
Salary
Salary not provided

Related skills

crm multichannel support ticketing systems
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📋 Description

  • Handle customer inquiries through voice and non-voice channels
  • Resolve service-related issues and aim for first-contact resolution
  • Provide clear, professional, and empathetic support
  • Accurately document customer interactions
  • Follow established processes and procedures

🎯 Requirements

  • Polish C1
  • English B2
  • Undergraduate, graduate, postgraduate education or equivalent
  • Strong communication and computer skills
  • Availability to work on shifts MondaySaturday, 09:000018:00
  • Nice to have: Customer service, BPO, or telecommunications experience

🎁 Benefits

  • Competitive salary + performance bonus
  • Additional health insurance
  • Food vouchers
  • Paid training and onboarding
  • Relocation support for eligible candidates moving to Sofia
  • Ongoing learning and career development

🚚 Relocation support

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