Provide technical support for mobile security solutions, focusing on endpoint/MTD and cybersecurity
Investigate customer-reported issues, troubleshoot, and resolve with QA and engineering teams.
Document technical fixes and create customer-specific guides.
Escalate unresolved bugs and collaborate with product and devops teams across time zones.

🎯 Requirements

Bachelor’s in computer science or IT; equivalent engineering degree.
5+ years (senior) or 1-3 years (junior) in enterprise software or security/mobile MDM support.
Strong Python, Java, SQL scripting; hands-on cloud/web app support.
Experience with mobile apps, MDM (Intune, AirWatch, MobileIron, Citrix).
Familiarity with SIEM tools (Arcsight, Splunk); cloud components (AWS, Linux containers/Docker
Nice-to-have: Android Studio, adb, junit, Xcode.

🎁 Benefits

Equal Opportunity employer.
Remote-friendly in India; compete in a global market with flexible work options.

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