NielsenIQ

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Customer Support - Executive

Customer Support

Added

4 hours ago

Location

🇮🇳 Mumbai

Type

Full time

Salary

Salary not provided

Related skills

customer support quality assurance project management english process design

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Maintain and enhance customer relationships
Resolve queries via NielsenIQ platforms
Triaging tasks to owners for resolution
Monitor customer success metrics for satisfaction
Collaborate with cross-functional teams on data tasks
Improve delivery quality and efficiency

🎯 Requirements

Master’s in math/Statistics/Economics or related 2–3 yrs exp
English proficiency in writing and speaking
Analytical mindset and data orientation
Strong organization and teamwork
Project management aptitude
Detail oriented and proactive

🎁 Benefits

Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)

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