Bloomon

51-200
6 jobs posted

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Customer Support Senior Associate (Dutch or German Speaking)

Customer Support

Added

12 days ago

Location

🇳🇱 Amsterdam

Type

Full time

Salary

Salary not provided

Related skills

slack german customer service english dutch

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📋 Description

Lead intraday inbox management and support customers
Assist agents with questions and coordinate via Slack
Attend meetings and provide feedback to improve quality
Support busy Peaks periods with high-quality output
Deliver results while balancing priorities and KPIs

🎯 Requirements

Fluent Dutch or German and English written/verbal skills
3-5+ years in fast-paced customer service
Background in a customer service role
Able to meet personal KPIs and team targets (e.g., FRT)
Empathetic, proactive, and solution-oriented
Willing to work a hybrid schedule in the Netherlands

🎁 Benefits

Hybrid role based in Amsterdam, Netherlands
Flexible hours with shifts 09:00–22:30 NL time
Opportunity to use AI tools like Gemini and Gumloop
Supportive team with growth and development opportunities

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