Medfar

201-500 employees
62 jobs posted

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Customer Support Specialist

Customer Support

Added

7 days ago

Location

🇨🇦 Montreal

Type

Full time

Salary

Salary not provided

Related skills

customer support french technical support english knowledge base

Why Job Hunt? Let AI Run Your Business

Describe it — AI builds, launches & grows it.

📋 Description

Support clients via phone and email for MYLE software
Handle billing questions and invoices with care
Resolve tickets and escalate when needed
Contribute to knowledge base and internal processes
Collaborate with the support team to improve customer experience

🎯 Requirements

Experience in customer service
Problem-solving mindset
Willingness to learn and adapt
Fluent in both French and English
Tech-savvy with ability to learn new tools

🎁 Benefits

Remote work flexibility
RRSP contribution
Healthcare insurance from day one
Paid time off: 3 weeks + extra week
Onboarding program and growth opportunities
Support for wellness and team cohesion

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