Customer Support Specialist - French Speaker

📋 Description

• Resolve customer queries and guide product users through features
• Handle tickets and triage inquiries to provide solutions
• Maintain professional proficiency with Candex systems and technologies
• Communicate effectively to earn client trust and manage time efficiently
• Act as brand ambassador to ensure customer satisfaction

🎯 Requirements

• Native/fluent in French language is required
• Previous experience in a customer service role is preferred
• CRM and ticketing systems experience
• Strong problem solving, interpersonal, and communication skills
• Fintech/Hi-tech experience is preferred
• Tech-savvy with the ability to learn quickly

🎁 Benefits

• Competitive Compensation
• Parental Leave
• Flexible Work Environment
• Global Team + Mindset
• Tech Setup
• Professional Development