Take ownership of customer issues and sees issues through to resolution.
Diagnosing, troubleshooting, and identifying solutions to reported problems.
Identifying potential code bugs and escalating as needed.
Maintaining prompt, ongoing, and accurate communications to customers and 3rd party stakeholders
Participating, with assistance, in customer calls as needed.
Gain comfort with database queries and review of data.

🎯 Requirements

BS degree in Information Systems, Computer Science, or equivalent experience
General understanding of software flow, execution, and development processes
Basic understanding of API and cloud technology, including basic database knowledge and utilities
Strong problem-solving skills
Excellent time management and multi-tasking skills
Excellent client-facing, English written and verbal skills

🎁 Benefits

Food & Transportation shall be borne by project44

Apply on employer's website

This employer gathers applications via their own applicant tracking system.

You will be redirected to an external application form.

Share job

Meet JobCopilot: Your Personal AI Job Hunter

Automatically Apply to Customer Support Jobs. Just set your preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.

Activate JobCopilot