Customer Transformation Specialist

📋 Description

• Help customers improve buying, selling, inventory, and workflows.
• Lead discovery to uncover needs and priorities.
• Guide behavioral and process changes for value from digital solutions.
• Provide consultative guidance on capabilities, workarounds, and limits.
• Turn objections into insights for better conversations and solutions.
• Drive adoption with testing, follow-through, and measurable progress.

🎯 Requirements

• Professional experience in Customer Success, Account Management, or related field.
• Strong engagement skills and ability to lead discovery conversations.
• Excellent listening and communication to tie changes to outcomes.
• Ability to handle objections and improve engagement approaches.
• Strong organizational and prioritization skills across multiple needs.
• Collaborative, team-first mindset and openness to shared goals.

🎁 Benefits

• Full-time opportunity within a fast-growing international organization.
• Flexible and remote working environment.
• High independence, ownership, and versatility.
• Opportunity to work with a diverse international team across the Americas and Europe.
• Continuous learning and professional development opportunities.
• Financial support for certifications and learning initiatives.