Customer Transformation Specialist

📋 Description

• Understand customer operations across buying, selling, inventory management, and other workflows to
• Lead discovery conversations that uncover underlying customer needs, trade-offs, operational
• Guide customers toward behavioral and process changes to gain value from digital solutions.
• Provide transparent, consultative advice on capabilities, workarounds, limitations, and evolving
• Treat objections as insights to improve future conversations, processes, and solutions.
• Drive customer adoption through testing, follow-through, and evidence of progress and outcomes.

🎯 Requirements

• Professional experience in Customer Success, Account Management, B2B operational transformation
• Strong customer engagement skills with confidence leading discovery conversations.
• Excellent listening and communication abilities linked to tangible business outcomes.
• Ability to handle objections with curiosity and use feedback to improve engagement approaches.
• Strong organizational and prioritization skills to manage multiple needs.
• Collaborative, team-first mindset and willingness to share information while prioritizing broader

🎁 Benefits

• Full-time opportunity within a fast-growing international organization.
• Flexible and remote working environment.
• High independence, ownership, and versatility.
• Opportunity to work with diverse international teams across the Americas and Europe.
• Continuous learning and professional development opportunities.
• Financial support for technical certifications and learning initiatives.