Customer Transformation Specialist

📋 Description

• Understand customer operations across buying, selling, inventory, and workflows
• Lead discovery conversations to uncover needs and priorities
• Guide customers toward practical behavioral and process changes
• Provide consultative advice on capabilities and limitations
• Drive customer adoption with structured testing and progress evidence
• Share insights with Product, Support, Marketing, and Revenue teams

🎯 Requirements

• Experience in Customer Success, Account Management, or related role
• Strong customer engagement and discovery leadership
• Excellent listening and communication to link changes to outcomes
• Ability to handle objections with curiosity and improve approaches
• Strong organization and prioritization skills
• Collaborative, team-first mindset and openness to sharing info

🎁 Benefits

• Full-time opportunity in a fast-growing intl org
• Flexible and remote working environment
• High degree of independence and ownership
• Work with diverse team across Americas and Europe
• Learning opportunities and cert support
• Competitive salary, negotiable based on experience