Customer Value Architect

📋 Description

• Own value plan for accounts in your book and connect business problems to outcomes.
• Build relationships with business and technical stakeholders and map Mixpanel capabilities to
• Support discovery of priorities, turning insights into adoption plan updates.
• Collaborate with Account Executives and renewals to drive expansion and renewal evidence.
• Lead enablement sessions on dashboards, funnel analysis, and retention modeling.

🎯 Requirements

• Experience in customer success, consulting, or related field supporting B2B SaaS accounts.
• Track record building relationships across business and technical stakeholders.
• Ability to translate data concepts and product metrics to non-technical stakeholders.
• Growing experience linking product usage to customer ROI.
• Comfort with adoption plans aligned to customer goals.
• Hands-on experience with AI or agentic tooling beyond casual use (e.g., MCP-based workflows or LLM

🎁 Benefits

• Comprehensive Medical, Vision, and Dental Care
• Mental Wellness Benefit
• Generous Vacation Policy & Additional Company Holidays
• Enhanced Parental Leave
• Volunteer Time Off
• Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit