Department Manager 31-38h

📋 Description

• Deliver high level customer service through styling advice, product knowledge, and store experience
• Analyse sales data and collaborate with Store Manager to maximise department performance
• Lead and motivate a team of Sales Advisors to achieve service and presentation standards
• Support recruitment and onboarding/training for new team members
• Identify and nurture future talent, contributing to development plans
• Oversee daily store operations, ensuring efficiency and brand standards

🎯 Requirements

• Good knowledge of store operations & standards from retail, fashion preferred
• Customer-Focused: engage with customers and lead by example
• Product Passion: genuine interest in products
• Eager to Learn: open to feedback and development
• Excellent Communication: clear, confident, empathetic
• Adaptability & Flexibility: adaptable to changing priorities

🎁 Benefits

• 20% staff discount across H&M Group brands
• H&M Incentive Program (HIP)
• 25 days annual leave (Netherlands)
• Employee Assistance Program
• Corporate Benefits
• Company pension scheme