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6 days ago
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Full time
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customer experience retail team leadership budgeting operations

📋 Description

  • Lead and develop store team to drive omni customer experience
  • Ensure excellent visual and commercial presentation per global guidelines
  • Analyze sales, set budgets, and create plans to optimize results
  • Promote customer loyalty app and in-store sustainability programs
  • Manage cost-efficient operations and standard POS routines
  • Collaborate with Visual Merchandiser on in-store execution

🎯 Requirements

  • Strong leadership, accountability, and communication
  • Analytical, numbers-focused with problem solving
  • Customer-centric with performance-driven mindset
  • Experience in recruitment, onboarding, and coaching
  • Retail fashion knowledge, trend awareness, and product info
  • Team planning, scheduling, and daily store communication

🎁 Benefits

  • Competitive compensation and benefits package
  • Staff discount on H&M Group brands
  • Global development opportunities
  • Inclusion and diversity focus
  • Work-life balance and employee wellness programs
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