Department Manager (Setapak Central)

📋 Description

• Lead your team to deliver an outstanding customer experience by ensuring excellent operational and
• Take responsibility for your store and department’s strengths, analyse sales performance, identify
• Manage team planning, scheduling, and ensure seamless opening and closing routines.
• Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that
• Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive
• Represent yourself and the brand positively during all customer interactions.

🎯 Requirements

• Experience in retail management and operations.
• Strong leadership skills, with a passion for coaching and developing teams while exemplifying
• Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting.
• Strong and confident leaders who inspire, coach, and develop their teams with integrity.
• Thriving in collaborative, dynamic environments, with a solution-focused mindset.
• Motivated to create great customers experiences while promoting and selling our products.