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customer success saas project management deployment cross-functional
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๐Ÿ“‹ Description

  • Lead end-to-end deployment experiences from discovery to go-live.
  • Collaborate with customers, teams, and technical resources.
  • Ensure deployments are high-quality, repeatable, and outcome-driven.

๐ŸŽฏ Requirements

  • 4-6 years in project management, SaaS implementation, or operations.
  • Strong ability to translate ambiguous challenges into actionable plans.
  • Excellent communication with technical and executive stakeholders.
  • Comfort in a fast-paced, customer-facing environment with repeatable processes.

๐ŸŽ Benefits

  • Competitive compensation and health/vision/dental coverage.
  • Commuter benefits and quarterly wellness reimbursement.
  • Remote-first culture with offices in NYC, SF, and Portland, ME.
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