Desktop Technician

📋 Description

• Troubleshoot and repair laptop/desktop computers and peripherals.
• Diagnose hardware, software, network, and system issues.
• Install, set up, test, and troubleshoot IT equipment in classrooms and campus.
• Configure and maintain domains, user accounts, and network access.
• Resolve faculty, staff, and student IT requests; escalate when needed.
• Maintain and update IT tickets and knowledge base as required.

🎯 Requirements

• Ability to format, install, set up, maintain, and troublesho​ot desktop and laptop computers.
• Knowledge of Microsoft Office Suite and/or Google apps.
• Excellent written and verbal communication skills.
• Ability to explain technical concepts in non-technical terms.
• Ability to work independently and as part of a team.
• Strong organizational skills with attention to detail and ability to manage multiple tasks.

🎁 Benefits

• Competitive pay and robust benefits for full-time employees.
• Hybrid/onsite work options with flexible schedules.
• Professional development opportunities and a collaborative team culture.