Digital Content Operations Associate

📋 Description

• Build and maintain operational workflows and project management systems across casting, digital brands, and creator initiatives
• Own the tooling stack for digital content operations — evaluating, configuring, and optimizing platforms like Monday, Airtable, or similar
• Design cross-functional handoff processes between Creative, Growth, Brand Management, and Creator Partnerships
• Create and maintain dashboards and trackers for leadership and stakeholders
• Document processes, SOPs, and playbooks to house knowledge in systems
• Identify inefficiencies and implement improvements

🎯 Requirements

• 3–5 years in operations, PM, or production coordination in creative environments
• Systems thinker who turns complexity into clarity
• Data-fluent with dashboards and reports
• Master coordinator managing multi-stakeholder projects
• Proactive problem-solver with a plan B
• Remote-friendly with strong async communication

🎁 Benefits

• Background in production operations or creative project management
• Comfort with AI tools and integrating them into workflows
• Experience with capacity planning or demand forecasting by content
• Experience supporting casting, talent coordination, or creator operations
• Familiarity with performance marketing metrics and attribution
• SQL, Excel/Google Sheets, or BI tool experience (Looker, Tableau)