Director, Author Expertise & Success

📋 Description

• Develop and execute a comprehensive Author Success & Engagement strategy to attract, engage
• Create scalable programs elevating authors as trusted voices with customers, prospects, and the
• Lead and evolve an expert program, turning top technology experts into strategic advisors
• Build engagement programs, communities, recognition, feedback, and events to strengthen belonging
• Own expert communications and experiences across the author lifecycle with clear, transparent
• Partner with Marketing, Sales, Customer Success, Product, Learning Experiences, and leadership to

🎯 Requirements

• 10+ years in communications, community management, public relations, or related field.
• 6+ years in management or leadership, ideally overseeing globally distributed teams.
• Proven experience developing strategic communications, executive messaging, thought leadership, and
• Experience partnering with Marketing, Sales, Customer Success, Product, and leadership on
• Experience in a product-focused organization and understanding how content and expertise drive
• Ability to build relationships with senior subject matter experts and influential contributors.

🎁 Benefits

• Annual U.S. base salary range of $148,200–$195,000; actual compensation varies by location, skills
• Bonus eligibility and additional compensation opportunities.
• Comprehensive medical coverage.
• Unlimited paid time off.
• Wellness reimbursement.
• Professional development funds for continued learning.