Director, Brand Operations

📋 Description

• Own and build the operating system for how Brand's creative gets produced.
• Build the brand operating system: processes, milestones, and ways of working to turn direction into
• Diagnose and fix bottlenecks across functions; remove limiting factors wherever they live.
• Protect creatives from organizational swirl by absorbing cross-functional complexity.
• Automate with AI to streamline workflows and reduce manual overhead (intake, triage, status
• Partner with creative leads to ensure operations support creativity, not hinder it.

🎯 Requirements

• Exceptional organization; manages 20+ live workstreams and keeps teams on track.
• Cross-functional root-cause instinct to diagnose and fix multi-team workflows.
• Track record of building systems and automation; uses tooling/AI to compress cycle time.
• Metrics-driven; instruments delivery to make progress visible and provable.
• Hands-on, lean leadership; lifts both operations and people.
• Bias for better ways of working; removes bottlenecks without adding unnecessary process.

🎁 Benefits

• Flexible PTO
• Centralized home-office equipment ordering
• Health and wellness stipend
• Budget for intra-office travel
• Weekly coffee stipend
• United States, Canada, United Kingdom benefits as outlined in post