Director, Competitive Intelligence

📋 Description

• Lead New Relic’s global competitive intelligence program end-to-end including tracking
• Develop and maintain in-depth coverage of observability, monitoring, and AIOps competitors with
• Oversee win/loss program with customer and rep interviews; translate insights into actionable
• Partner with Product, Product Marketing, Sales, and Analyst Relations to translate intelligence
• Deliver executive and field-facing readouts quantifying CI impact on CI and win rates.
• Monitor market moves, funding, M&A, and category shifts using intelligence tools.

🎯 Requirements

• 8+ years in competitive intelligence within observability/monitoring/AIOps or related software.
• Technical foundation: CS/Engineering degree or equivalent; depth in observability concepts (APM
• 4+ years in people management.
• 4+ years building/running a CI program at scale across Sales, Marketing, Product.
• Proven ability to create battlecards, playbooks, and win/loss programs that move win rates.
• Strong analytical rigor; able to translate complex tech into actionable narratives.

🎁 Benefits

• Competitive pay and corporate bonus plan; benefits including healthcare, 401(k) with match
• Flexible workforce model supporting office, remote, or hybrid work arrangements.