Director, Direct-to-Customer Innovation & Digital Health

📋 Description

• Define and lead the DTC digital health strategy
• Partner with Clinical Ops/Medical Affairs to guide diagnosis, treatment decisions, and trials
• Translate science into clear messaging for patients, caregivers, and HCPs
• Engage subject matter experts to support the scientific mission
• Collaborate with patient advocacy groups to inform digital experiences
• Work with engineering, UX, design, marketing, data science to build scalable products

🎯 Requirements

• Bachelor’s degree in business, eng, CS, design, or related field
• Medical affairs background in medicine, pharmacy, nursing, pharmacology, or healthcare
• Proven digital product or customer experience strategy experience
• Ability to translate complex concepts into simple messaging
• Strong fluency with Salesforce CRM/Marketing Cloud, analytics platforms, CMS, and modern web
• Experience using data and user research to optimize products

🎁 Benefits

• Annual base salary $187,100–$247,100
• Eligibility for annual bonus for non-commercial roles
• Discretionary equity awards and 401(k) plan
• Comprehensive medical/dental/vision coverage
• Paid time off and wellness programs
• Remote work within the United States