Director, DTC Site Operations

📋 Description

• Lead storefront pages across DTC properties and maintain on-brand site content.
• Plan execution and capacity against business plans; make trade-off calls when priorities clash.
• Own launch calendar; ensure timely updates.
• Transform brand copy/assets into site-specific content and graphics.
• Identify launch risks early; communicate with partners throughout.
• Set SLAs to measure team performance; seek automation opportunities.

🎯 Requirements

• 8+ years in operational or ecommerce roles (DTC, digital media, entertainment, or consumer brands).
• Proven ability to translate brand strategy into digital execution (PDPs, homepages, landing pages
• Experience building intake/delivery processes for digital storefronts.
• Track record of identifying gaps, automating manual work, and setting effective SLAs.
• Judgment in capacity planning and making trade-offs under pressure.
• Experience building/leading teams owning digital operations, copy, and assets.

🎁 Benefits

• Pay range: $155,200 — $232,800 USD.
• Health & Wellness, Time Off to Recharge, Financial Well-being, Life & Family Support