Director - Global Talent Management

📋 Description

• Lead performance management transformation and employee listening initiative at Freshworks.
• Design end-to-end performance system, including methodology, tools, calibration, and experience.
• Coordinate across HR, Total Rewards, HR Technology, and business partners to deliver integrated
• Drive change management, enablement, communications, and leader readiness for multi-year
• Own employee listening strategy and programs, including continuous listening and translating
• Build cross-functional, multi-lens views of employee experience and measure program health and

🎯 Requirements

• 8–12 years in HR, people strategy, or organizational effectiveness.
• Proven experience leading cross-functional transformation from design to execution in fast-paced
• Deep expertise in performance management design; scalable and defensible systems.
• Experience in organizational design and development; ability to translate conversations into action.
• Strong change management and enablement skills with experience driving leader adoption of listening
• AI-first mindset and comfort applying behavioral science to program design.

🎁 Benefits

• Hybrid role with onsite expectations 3x/week at San Mateo, CA.
• Base salary $199,750 - $246,750 per year; eligible for target bonus.
• Comprehensive benefits including dental, medical, vision, disability, and life insurance.
• Equity + ESPP, flexible PTO, commuter benefits, and wellness programs.
• Adoption and parental leave benefits.