Lead Medispend's Global Transparency software and services.
Oversee delivery, reporting accuracy, regulatory submissions, and client outcomes.
Drive customer satisfaction, retention, and operational efficiency.
Partner with Product, Engineering, Implementation, Regulatory, and Sales.
Balance governance, compliance, and scale in a regulated life sciences environment.

🎯 Requirements

10+ years in life sciences transparency, compliance, or SaaS ops.
5+ years leading customer-facing ops teams.
Deep knowledge of US and global transparency reporting requirements.
Experience with enterprise pharma/biotech/medical device clients.
Proven history of improving customer satisfaction and operations.
Cloud-based SaaS delivery and customer success expertise.

🎁 Benefits

Merit-based comp with bonus
Remote US-based role
Unlimited PTO, holidays, sick leave
401k+ match
Comprehensive health and wellness benefits
Paid parental leave

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