Manage top-tier clients as a dedicated CSM.
Collaborate with AdOps and sales to drive revenue and improve client campaigns.
Hire and onboard new CSMs; ensure effective ramp-up.
Mentor CSMs to develop team skills and follow core principles.
Guide CSMs on client communications via email, Slack, presentations, and calls.
Monitor key account health metrics and address risks to improve retention and expansion.

🎯 Requirements

Experience in advertising technology or a related field
6+ years in a DSP/programmatic work environment
3+ years in people management
Ability to adapt to a rapidly changing technology environment
Thrives in a fast-paced, digital environment
Excellent written and verbal communication, organizational, and time management skills

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