Director, Partner Onboarding and Activation

📋 Description

• Own end-to-end partner onboarding journey from contract to activation
• Lead multi-team function across partner care, platform activation, migrations
• Single point of accountability for onboarding outcomes in first 90 days
• Collaborate with Sales, Product, Support, Finance, and Eng teams
• Reduce partner effort, accelerate time-to-value, ensure smooth billing
• Scale onboarding org in fast-paced cloud/SaaS env

🎯 Requirements

• 7–10+ years in Customer Success/Onboarding/Partner Enablement
• Experience leading people leaders or senior individual contributors
• Strong cross‑functional influence without direct authority
• Background in SaaS, cloud platforms, MSPs, or channel ecosystems
• Strategic thinking with operational discipline and scalable processes
• Executive-level communication and stakeholder management

🎁 Benefits

• Hybrid work environment with collaboration and productivity balance
• Flexible compensation and benefits package
• Vacation and additional paid time off considerations
• Flexible benefits plan and savings options
• Monthly home internet allowance
• Annual salary review based on performance