Director, Renewals

📋 Description

• Own renewals strategy and operating model end to end.
• Lead Renewals team; set goals for bookings, retention, Upsell, forecast accuracy.
• Manage full renewal lifecycle with cross-functional collaboration.
• Drive data-driven renewal process; monitor pipeline and at-risk accounts.
• Identify expansion opportunities during renewals and align on joint motion.
• Develop forecasting models for renewal bookings, churn, and NARR.

🎯 Requirements

• 10+ years in renewals, post-sales, or account mgmt in B2B SaaS; 4+ years managing direct reports.
• Proven track record owning gross retention at scale with improved forecast accuracy.
• Experience building/maturing renewals function: motion design, segmentation, playbooks, tooling.
• Executive presence to influence C-level peers and lead high-stakes negotiations.
• Strong quantitative/operational judgment; fluent in forecasting models, retention economics
• Strong communication and leadership to motivate and retain a team.

🎁 Benefits

• Note on AI in our process and commitment to equal opportunity employment.
• Remote work option for suitable candidates.