Director, Renewals

📋 Description

• Own the renewal strategy, motions, and operating model for global renewals.
• Lead, mentor, and develop Renewal Managers and Specialists with KPIs.
• Manage the complete renewal lifecycle from engagement to contract.
• Use data to monitor pipeline health and at-risk accounts with retention strategies.
• Partner with CS and Sales to drive renewal-and-expansion opportunities.
• Build forecasting models for renewal bookings, churn, and retention.

🎯 Requirements

• 10+ years in renewals, post-sales, or related B2B SaaS
• 4+ years of direct people management
• Proven ownership of gross retention and forecast accuracy
• Experience maturing a renewals organization, motions and tools
• Executive presence; influence at C-level
• Strong leadership and communication skills

🎁 Benefits

• Base salary $210,800–$248,000 USD
• Eligibility for bonus or incentive compensation
• Equity participation
• Comprehensive employee benefits package
• Lead a global renewals org in a high-growth SaaS
• Cross-functional exposure with CS, Sales, Ops, Finance