Director, Technical Account Management

📋 Description

• Lead a TAM team of trusted customer advisors and escalation resources.
• Hire, onboard, coach, and plan TAM team capacity.
• Improve TAM processes with automation and repeatability.
• Provide advanced cybersecurity guidance to customers.
• Operationalize threat intelligence in security workflows.
• Develop playbooks, enablement, and best practices.

🎯 Requirements

• 12+ years in client-facing cybersecurity or TAM roles.
• Background as SOC analyst, threat researcher, or security consultant.
• Experience leading technical teams in B2B SaaS.
• Strong knowledge of cyber threat intel and security ops.
• Experience with SaaS integrations via APIs/webhooks.
• Basic Python and data/automation familiarity.

🎁 Benefits

• Competitive salary.
• Performance-based bonus structure.
• Stock options.
• Health coverage and insurance.
• Flexible work-from-anywhere environment.
• Unlimited vacation and work-life balance.