Director, Technical Account Management

📋 Description

• Lead and scale a team of Technical Account Managers (TAMs) serving as trusted advisors and
• Hire, onboard, coach, and manage TAMs with capacity planning and resourcing.
• Develop TAM processes, workflows, and enable automation for efficiency and repeatability.
• Provide advanced cybersecurity guidance, threat intelligence, and identity security to customers.
• Operationalize threat intelligence within customers' security workflows and investigations.
• Create playbooks, enablement materials, and best practices to translate tech into business outcomes.

🎯 Requirements

• 12+ years in client-facing cybersecurity consulting, TAM, or related roles (threat intelligence
• Experience as SOC analyst, threat researcher, or security-focused technical role.
• Proven leadership of technical teams in B2B SaaS or tech environments.
• Strong understanding of cybersecurity, threat intel, identity threats, and security operations.
• Experience implementing SaaS solutions and integrating with security workflows.
• Hands-on experience with APIs and webhooks; comfortable with automation concepts.

🎁 Benefits

• Competitive salary.
• Performance-based bonus structure.
• Stock options.
• Health coverage and insurance.
• Flexible work-from-anywhere environment.
• Unlimited vacation.