Director, Technical Account Management

📋 Description

• Lead and scale a TAM team delivering trusted technical guidance to customers.
• Hire, onboard, coach, and manage TAM members and plan resources.
• Improve TAM processes, automation, and workflows for efficiency.
• Provide advanced cybersecurity guidance and threat intel usage insights.
• Operationalize threat intelligence within customers’ security workflows.
• Create playbooks, enablement materials, and best practices.

🎯 Requirements

• 12+ years in client-facing cybersecurity consulting, TAM, or related.
• Background as SOC analyst, threat researcher, or security consultant.
• Experience leading technical teams in B2B SaaS/tech.
• Strong cybersecurity, threat intel, identity threats, and SOC knowledge.
• Experience with SaaS integrations, APIs, and webhooks.
• Basic Python development and data automation familiarity.

🎁 Benefits

• Competitive salary.
• Performance-based bonus and stock options.
• Health coverage and insurance.
• Flexible work-from-anywhere environment.
• Unlimited vacation and work-life balance.
• Exposure to cutting-edge threat intel and security programs.