eCom Operations Manager

📋 Description

• Own and continuously improve day-to-day eCommerce operations, ensuring priorities, processes, and
• Build, document, implement, and optimize SOPs, operational workflows, and internal systems for
• Coordinate supply chain, logistics, and other critical eCommerce activities to maintain business
• Identify bottlenecks and gaps, then develop practical solutions.
• Introduce organization, accountability, and structure across teams and processes.
• Coordinate cross-functional initiatives and keep projects moving forward.

🎯 Requirements

• 3+ years of relevant operations management experience within a direct-to-consumer or eCommerce
• Proven experience creating, implementing, documenting, and continuously improving SOPs and
• Strong organizational and project coordination skills with multiple priorities.
• Experience in fast-paced, high-growth environments with evolving processes.
• Strong problem-solving and practical, solutions-oriented approach.
• High degree of autonomy with limited supervision.

🎁 Benefits

• Ownership within a fast-growing DTC health and wellness business.
• High autonomy and visibility into operations and growth.
• Opportunity to build and improve systems, processes, and SOPs from the ground up.
• Fast-paced, high-performance environment with measurable impact.
• Collaboration with a global team of operators across functions.
• Significant opportunity to influence how the organization scales.