Engagement Manager (Homeland Layered Defense), Public Sector

📋 Description

• Own relationships across the account with senior government leaders, program offices, analysts, and
• Build structured user-engagement programs reaching operators using Scale’s products
• Collaborate with customers to translate workflows and mission problems into AI and agentic workflow
• Lead cross-functional teams across engineering, product, operations, security, and government
• Plan and execute customer engagement weeks, user testing events, demonstrations, briefings, and
• Drive adoption of Scale capabilities in operational environments, incorporating user feedback into

🎯 Requirements

• Active TS/SCI clearance
• 5+ years in technical program management, software eng, systems eng, product management, or related
• Ability to build trust with senior executives and hands-on users
• Experience translating complex customer workflows into structured technical or product requirements
• Strong technical fluency to discuss AI, software systems, data, and agentic workflows with
• Excellent written and verbal communication with senior government leaders

🎁 Benefits

• Competitive compensation with base salary, equity, and benefits
• Health, dental, and vision coverage; retirement benefits; learning stipend; generous PTO
• Potential commuter stipend and additional benefits based on location