Enterprise Customer Success Engineer (Post-Sales) - US - Portuguese or Spanish speaker

📋 Description

• Technical post-sales role building relationships with enterprise customers.
• Advise on adoption of JetBrains products to achieve business outcomes.
• Collaborate with Account Executives and product teams to align strategies.
• Act as trusted advisor, representing customer needs to Support and Engineering.
• Recommend product enhancements based on customer feedback.
• Help present new ideas to customers and stay current with tech trends.

🎯 Requirements

• Proven experience in technical consulting or customer-facing roles.
• Extensive software development/IT/DevOps/ML exposure.
• Hands-on knowledge of AI/LLMs in software development.
• Strong verbal/written English and local language skills.
• Excellent presentation skills and ability to explain concepts to varied audiences.
• Ability to travel up to ~25% and work in a fast-paced environment.

🎁 Benefits

• Equal opportunity employer
• Inclusive workplace and diverse ideas welcome