Enterprise Customer Success Manager

Added
34 minutes ago
Type
Full time
Salary
Salary not provided

Related skills

github ci/cd git code review cursor

πŸ“‹ Description

  • Build strong relationships with customers and understand objectives
  • Drive engagement and adoption across the customer journey
  • Own a book of business including renewals and expansion
  • Become a product expert on CodeRabbit
  • Educate customers to maximize product value
  • Advocate for customers and influence product roadmap

🎯 Requirements

  • At least 5 years in customer success or account mgmt
  • Technical competency to understand CodeRabbit's software
  • Customer Obsession: deliver high-quality customer experience
  • Strong knowledge of CS including negotiations and procurement
  • Proficient with MEDDPICC, SPICED, and Command of Message
  • Establish trust with CxO level and software practitioners

🎁 Benefits

  • Work on cutting-edge technology with real-world impact
  • Collaborative and innovative environment
  • Competitive salary, equity, and benefits
  • Professional development opportunities
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