Build strong, meaningful relationships with our customers and proactively understand their
Drive engagement and adoption across the full customer journey
Own a book of business including renewals and expansions
Become a product expert and understand all CodeRabbit components
Educate customers to maximize value from the product
Advocate for customers to influence product roadmap

🎯 Requirements

At least 5 years of experience in customer success or account management
Technical competency to understand CodeRabbit’s software and engage with highly technical
Customer obsession and curiosity to solve customer problems
Strong knowledge of customer success, negotiations, and procurement
Familiar with MEDDPICC, SPICED, and Command of Message
Ability to build trust with CxO level and developers

🎁 Benefits

Work on cutting-edge technology with real-world impact
Collaborative and innovative environment
Professional development opportunities

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