Enterprise Customer Success Manager - Benelux

📋 Description

• Be the face of Insider One to clients; bridge between client needs and our technology.
• Help clients identify needs and match features/products to goals.
• Ensure clients use our technology effectively to receive world-class service.
• Monitor and facilitate adoption of our technology.
• Collaborate with engineers and product specialists to provide client tech support.
• Develop and maintain key account plans to boost client value.

🎯 Requirements

• Experience in customer-facing roles (customer success, account management, or strategic consulting).
• Strong oral and written communication; phone skills and active listening.
• Self-motivated and tech-savvy; improve client relationships.
• Care for clients; strong project and time management; detail-oriented.
• Passion for testing, measuring, and improving outreach and follow-up.
• Proficiency in English and Dutch; able to work in a fast-paced startup.

🎁 Benefits

• Be part of a diverse, global team with 50+ nationalities.
• Internal trainings on AI fundamentals, coding, languages, and personal development.
• Access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and CloudGuru.
• Eligibility-based ESOP; own a piece of what you build.
• Referral bonuses and team-building opportunities.
• Volunteer and social impact opportunities.