Enterprise GEO/SEO Account Manager

📋 Description

• Lead onboarding and implementation for enterprise customers, ensuring a smooth transition from
• Guide customers through platform setup, training, and best practices to drive adoption and
• Build and manage project plans with clear milestones, timelines, and accountability across
• Run customer check-ins and business reviews focused on utilization, performance, and optimization
• Monitor customer engagement and proactively identify risks, escalations, and growth opportunities
• Partner cross-functionally with Sales, Product, Support, Marketing, and Brand Studio teams to

🎯 Requirements

• 4+ years of experience in customer success, account management, implementation, solutions
• Experience managing complex enterprise customer relationships with multiple stakeholders
• Strong project management and organizational skills with exceptional attention to detail
• Excellent communication and presentation skills, including experience leading customer trainings or
• Ability to navigate ambiguity, prioritize effectively, and collaborate cross-functionally in a
• Experience with AI-driven products, analytics platforms, or emerging technology solutions is a plus

🎁 Benefits

• Comprehensive benefits plans available to eligible employees
• Commitment to diversity, equity, and inclusion in the workplace
• Active ERG groups: BuiltOut, United We Parent, Women United in Tech
• Equal employment opportunity employer with a focus on inclusive culture