Responsible for efficient and accurate processing of customer orders.
Own & manage customer order fulfillment process and lead the customer service team to meet
Handle customers complaints/ questionnaires and ensure customers’ satisfaction.
System databases maintain and responsible for different systems interface.
Work with line manager to support overall customer service optimization and report making.
Prepare operation SOP and training material, provide training and coaching to team members to

🎯 Requirements

Minim 10 years working experience in customer services roles.
At least 3 years on managing an international customer service team.
Good command of English, fluent in speaking and writing.
Strong data management skills via SAP.
Be able to accept new challenges for changes with open mindset.
Strong attitude problem solving.

🎁 Benefits

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